Public Benefit Specialist

4 days ago


Toledo, Ohio, United States Ensemble Health Partners Full time
Unlock Your Potential as a Public Benefit Specialist

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

As a Public Benefit Specialist, you will play a critical role in ensuring that patients receive the financial assistance they need to access quality healthcare. Your expertise will be instrumental in navigating the complexities of healthcare eligibility and benefits verification.

Key Responsibilities:
  • Interview patients to determine eligibility for state Medicaid benefits or financial assistance programs
  • Assist with application processes to facilitate accurate and timely submissions
  • Follow up on submitted applications to ensure timely billing or adjustment processing
  • Document all relevant actions and communication steps in assigned patient accounting systems
  • Maintain working knowledge of state and federal program requirements and share information with colleagues and supervisors
  • Develop and maintain proactive working relationships with county/state/federal Medicaid caseworker partners
Requirements:
  • 1-2 years of experience in the healthcare industry, interacting with patients regarding hospital financial issues
  • Understanding of revenue cycle, including admission, billing, payments, and denials
  • Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification
  • Patient Access experience with managed care/insurance and Call Center experience highly preferred
What We Offer:
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits
  • Career advancement opportunities

Ensemble Health Partners is an equal employment opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you are passionate about making a difference in the lives of patients and families, we encourage you to apply for this exciting opportunity.



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