Service Excellence Lead
1 week ago
Express Wash Hold Co LLC is more than just a car wash – we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities. We're growing rapidly and seeking talented individuals who share our passion for excellence.
Salary
We offer a competitive hourly salary of $17.50, along with opportunities for commission on profitable Unlimited Wash Club membership sales and full-time employees' eligibility for monthly incentives based on site performance.
Job Responsibilities
As a Team Leader, you'll be responsible for supporting the site's facility and operations responsibilities. This includes:
- Supporting the team in delivering outstanding customer service, boosting sales growth, and maintaining quality standards.
- Ensuring the site operates efficiently and effectively.
- Maintaining a clean and safe work environment.
- Providing excellent customer service and resolving any issues promptly.
Requirements
To succeed in this role, you'll need to possess:
- A high school diploma or an equivalent certificate, or be currently enrolled.
- A positive and present demeanor, demonstrating effective and professional communication with both customers and team members.
- Excellence in all tasks, consistently setting an example through leadership.
- A professional appearance in accordance with appearance guidelines.
- Accountability in all responsibilities.
Benefits
We offer a range of benefits, including:
- Continuous training: Invest in your development with ongoing training.
- A secure future: 401k plan with a company match of up to 4%.
- An Unlimited Wash Club Membership: Keep your vehicle looking its best.
- Retail discounts: Enjoy a 50% discount on car care products and accessories.
- Supplied uniforms: Professional appearance with high-quality uniforms.
- Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.
- Educational reimbursement: Up to $2,500 annually to support your ongoing learning and development.
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