Customer Service Representative
4 weeks ago
We are seeking a part-time Customer Service Representative to join our team at the NY Metro DC location. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through proactive handling of service functions, effective communication, and follow-up skills.
Key Responsibilities:- Handle inbound calls and order entry, performing basic credit processing functions with a sense of urgency and organization.
- Research and process credits to customers for stocked returns, damages, and other issues, following correct procedures and compliance guidelines.
- Respond to basic customer inquiries regarding products, pricing, and backorder reports in a timely and professional manner.
- Provide customers with requested documents (invoices, PODs) and samples.
- Manage customer and product data within the system.
- Communicate with cross-functional departments to coordinate customer service.
- Review Backorder and Usage Reports.
McKesson is an Equal Opportunity/Affirmative Action employer. We are committed to creating an inclusive environment where you can build a fulfilling career. Our focus on better health starts with creating a workplace where you can grow and be your best. We deliver careers with purpose and potential, and we invite you to join us on this journey.
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Customer Service Representative
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Customer Service Representative
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