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Auto Body Collision Repair Estimator

2 months ago

Montgomery, New York, United States VIVE Collision Full time
About the Role

VIVE Collision is seeking a highly skilled and motivated Auto Body Collision Repair Estimator to join our team. As an Estimator, you will play a critical role in ensuring that our customers receive exceptional service and that our repair processes are efficient and accurate.

Key Responsibilities
  • Estimate all drive-in appointments and walk-in customers, and complete repair plans
  • Complete process review with the customer
  • Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
  • Check in the vehicle upon drop off with the customer
  • Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
  • Post-repair plan documentation
  • Comply with all up-to-date OEM repair procedures
  • Provide post-repair plan communication, including all vehicle status updates
  • Total loss administration
  • Perform other related duties as assigned to ensure an excellent customer service experience
  • Final QC, including the test drive
  • Deliver vehicle to customer upon completion
Requirements
  • Must be at least 18 years of age
  • Minimum of 3 years experience in automotive collision repair
  • Proficiency in sales, estimating, blueprinting, and customer service
  • I-Car training preferred
  • Knowledge of the CCC ONE estimating system preferred
  • Ability to effectively communicate with others
  • Ability to read and understand instructions, written estimates, and work orders
  • Multi-tasking; adapt easily to fast-paced environments
About VIVE Collision

VIVE Collision is a customer-first collision repair company that values people and processes. We offer a comprehensive benefits package, including medical, dental, and vision insurance options, $50,000 employer-paid life insurance policy, 401K plan with an employer match, and employee assistance program. We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.