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Medical Coordinator

2 months ago

Cincinnati, Ohio, United States Riverhills Neuroscience Full time
About the Role

Riverhills Neuroscience is seeking a highly skilled Medical Scheduler to join our team. As a Medical Scheduler, you will play a crucial role in patient services, contributing to our goal of providing a top-notch patient experience.

Key Responsibilities
  • Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
  • Review, process and return all scheduling requests in a timely manner.
  • Cancel and reschedule appointments as needed to accommodate the physician's schedule.
  • Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
  • Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
  • Communicate to patient their financial obligations and/or refer patient to the billing business office.
  • Confirm patient appointments and manage appointment recall.
  • All other duties as assigned.
Requirements
  • One (1) year of prior health care scheduling experience is preferred.
  • Must be able to work 8:30am-5pm.
  • Experience with an Electronic Medical Record (EMR) and practice management system is preferred.
  • Effective communication and professional demeanor, including sound judgment, maturity, and rapport-building with patients, public, and staff.
  • Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.
About Us

Riverhills Neuroscience is a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Benefits
  • Competitive pay based on experience, minimum $18.
  • 401k with Profit Sharing and 4% Company Match.
  • Comprehensive Medical, Dental, and Vision insurance.
  • Long-Term and Short-Term Disability Insurance.
  • Company Paid Life Insurance.
  • Paid Holidays.
  • Over three weeks of Paid Time Off.
  • Continuing Education Reimbursement.
  • Uniform Allowance.
  • Free Parking.