Security Officer

1 day ago

Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time
Job Summary

Brooklyn Bowl Philadelphia is seeking a highly skilled Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and well-being of our customers, visitors, and staff. You will implement and monitor all security operations in accordance with applicable laws and company policies, providing a secure and enjoyable experience for all.

Responsibilities
  • Observe and report all activity occurring in your assigned area
  • Provide guests with directions and assistance
  • Escort venue officials and guests as needed
  • Respond promptly to all disturbances throughout the venue
  • Ensure guest and employee safety while on Brooklyn Bowl Las Vegas Property
  • Check guest identification upon entry to the venue
  • Enforce policy regarding photos/videos/recording devices
  • Safeguard against theft and property damage
  • Communicate clearly using radios, hand signals, and flashlights
  • Remain in constant contact throughout your shift
  • Provide assistance at crime, injury, etc. scenes to employees, guests, and local law enforcement agencies
  • Maintain a working knowledge of state entertainment and alcohol regulations and applicable sections of the Nevada State Revised Statutes
  • Enforce and follow set procedures in emergency situations
  • Work together as part of a team to provide the best overall guest experience
  • Other specific duties as may be required by the contract
  • Maintain a professional appearance, uniform, and manner at all times
  • Control access of employees and/or visitors
  • Respond to intrusion, fire, and health/safety related incidents
  • Maintain legible and accurate duty and visitor logs
  • Greet staff and visitors in a friendly and professional manner
  • Coordinate with police, fire, and emergency medical personnel
Qualifications
  • High School diploma or GED
  • Minimum of 3 years' experience in live event security, military, police, law enforcement, general security, or other peace officer position
  • Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers in English
  • Valid work cards required
  • Previous experience working in a high-volume, fast-paced, live entertainment venue preferred
  • Ability to quickly learn the layout of the facility, function rooms, and some knowledge of the city and surrounding areas
  • Must be able to work a flexible schedule, including weekends and holidays
Physical Qualifications
  • Will be standing, walking, or sitting and continuously performing essential job functions for the duration of your shift
  • Will be bending, stooping, kneeling, and walking significant distances
  • Will be moving throughout the venue during the entire shift
  • Will be walking between 3-5 miles per shift to ensure adequate patrol of your assigned area
  • Will be lifting and carrying the equivalent of 1 incapacitated adult approximately 150-170 pounds to the nearest safe area in times of extreme emergencies
  • Will be using various security tools and keys
  • Must be able to verbally communicate for two-way radio and telephone usage
  • Will be doing detailed paperwork, security observation, and inspection
  • Will be working in an environment with loud music and crowds for extended periods of time
  • Will be standing or staying in a stationary position for the entire shift
Our Benefits
  • Competitive compensation
  • Professional career development
  • Additional benefits

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