Community Store Manager

1 day ago


Bowling Green, Kentucky, United States Hope House Ministries Full time
Job Title: Community Store Manager

Hope House Ministries is seeking a highly motivated and experienced Community Store Manager to lead our retail store operations. As a key member of our team, you will be responsible for overseeing the daily operations of the store, managing staff and volunteers, and ensuring excellent customer service.

Key Responsibilities:
  • Manage store operations, including inventory management, pricing, and visual merchandising
  • Supervise and train staff and volunteers to ensure excellent customer service and sales performance
  • Develop and implement sales strategies to increase revenue and customer engagement
  • Maintain a clean and organized store environment, including daily cleaning and maintenance tasks
  • Process transactions, handle customer complaints, and resolve issues in a professional and courteous manner
  • Collaborate with the Director of Operations to achieve store goals and objectives
Requirements:
  • 3-5 years of retail management experience, preferably in a non-profit or community-based organization
  • Proven track record of success in managing staff and volunteers, and achieving sales and customer service goals
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Ability to work independently and as part of a team, with a strong focus on customer service and sales performance
  • Strong problem-solving and analytical skills, with the ability to make sound decisions and take initiative
Preferred Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Experience with inventory management software and point-of-sale systems
  • Knowledge of retail industry trends and best practices
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The satisfaction of working for a non-profit organization that makes a positive impact in the community


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