Veterinary Care Specialist

2 days ago

Coral Springs, Florida, United States Chewy Full time
About Chewy Vet Care

At Chewy Vet Care, we're revolutionizing the veterinary care experience from the ground up. Our mission is to become the most trusted and convenient destination for pet parents and partners, everywhere. We're committed to creating a culture and work environment where veterinary teams can succeed every day.

Our Opportunity

We're seeking a full-time Veterinary Assistant to join our Healthcare Practice Team. As a clinical team member, you'll work in a practice designed from the ground up by veterinarians, equipped with advanced equipment and purpose-built technology. You'll have the opportunity to practice your best medicine and focus on patient and pet parent care.

Key Responsibilities
  • Support your practice team in providing high-level, competent veterinary support care and embody the Chewy Vet Care culture.
  • Implement policies and procedures, utilizing integrated technology, and deliver consistent and appropriate medical care within your skill set.
  • Perform veterinary assistant skills to support practice veterinarians, including assistance with operating medical equipment and handling animal bodily fluids and tissues.
  • Demonstrate team support and care for others' work experiences.
  • Understand and follow the practice's Standard Operating Procedures (SOPs) and Standards of Care (SOC).
  • Review invoices with clients and manage client payments.
  • Communicate clearly and respectfully with other team members, keeping veterinarians informed in real time on patient updates.
  • Be proficient using the PIMS and aid others on the team in their use of the technology.
  • Act responsibly given the pharmacy holdings of the practice and maintain controlled substance logs.
  • Assist practice manager with communicating on inventory needs.
  • Clean workspaces after every patient or patient lab sample interaction.
  • Participate in self-development courses and Chewy Vet Care required compliance training.
  • Perform related duties and assignments as directed by management.
Requirements
  • Successful completion of an accredited veterinary assistant program is preferred.
  • Demonstrated ability to complete the veterinary assistant skills checklist for Veterinary Assistant.
  • 0 - 2 years of experience as a Veterinary Assistant in practice.
  • Experience in veterinary medicine.
  • Passionate about helping people and pets with empathy and excellent customer service focus.
  • Strong ability to connect with clients and demonstrate empathy and compassion.
  • Excellent verbal / written communication, observational, and analytical skills.
  • Ability to work in a fast-paced environment.
Physical Job Requirements
  • Standing or walking up to 80% per shift.
  • Frequently lift up to 50 pounds.
  • Frequently lift up to 70 pounds using an optional team lift.
  • Rarely lift greater than 70+ pounds using a team lift.
  • Stand, push, pull, carry, squat, and kneel.

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