Veterinary Care Specialist
4 weeks ago
At Chewy, we're revolutionizing the veterinary care experience from the ground up. Our mission is to create a culture and work environment where veterinary teams can thrive every day. With the launch of our new veterinary clinics in early 2024, we're seeking a full-time Veterinary Assistant to join our Healthcare Practice Team.
What You'll Do:- Support your practice team in delivering high-level, competent veterinary support care and embody the Chewy Vet Care culture.
- Implement policies and procedures, utilizing integrated technology, and deliver consistent and appropriate medical care within your skill set.
- Perform veterinary assistant skills to support practice veterinarians, including assistance with operating medical equipment and handling animal bodily fluids and tissues.
- Demonstrate team support and care for others' work experiences.
- Understand and follow the practice's Standard Operating Procedures (SOPs) and Standards of Care (SOC).
- Review invoices with clients and manage client relationships.
- Communicate clearly and respectfully with other team members, keeping veterinarians informed in real time on patient updates.
- Be proficient using the PIMS and aid others on the team in their use of the technology.
- Act responsibly given the pharmacy holdings of the practice and maintain controlled substance logs.
- Assist practice manager with communicating on inventory needs.
- Clean workspaces after every patient or patient lab sample interaction.
- Participate in self-development courses and Chewy Vet Care required compliance training.
- Perform related duties and assignments as directed by management.
- May be required to work weekends, position may require some travel.
- Successful completion of an accredited veterinary assistant program is preferred.
- Demonstrated ability to complete the veterinary assistant skills checklist for Veterinary Assistant.
- 2+ years of experience as a Veterinary Assistant in practice.
- Passionate about helping people and pets with empathy and excellent customer service focus.
- Strong ability to connect with clients and demonstrate empathy and compassion.
- Excellent verbal / written communication, observational, and analytical skills.
- Must have the ability to work in a fast-paced environment.
- Standing or walking up to 80% per shift.
- Frequently lift up to 50 pounds.
- Frequently lift up to 70 pounds using an optional team lift.
- Rarely lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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