The Sporting Club Host/Hostess

3 weeks ago

Boston, Massachusetts, United States Omni Hotels Full time
Job Title: The Sporting Club Host/Hostess

Location: Omni Boston Hotel at the Seaport

About the Role

We are seeking a highly skilled and experienced Host/Hostess to join our team at the Omni Boston Hotel at the Seaport. As a Host/Hostess, you will be responsible for delivering exceptional guest service by developing relationships with guests, providing personalized service, and anticipating and delivering guests' needs.

Responsibilities
  • Maintain consistent service standards and ensure compliance with all hotel standards and local laws.
  • Ensure compliance with health, safety, and sanitation awareness standards and prepare daily for health department and Ecosure inspections.
  • Perform all necessary tasks for a host according to the standard operating procedure of the hotel, including answering phone, managing reservations and table assignments, greeting guests, seating guests, and explaining restaurant concepts.
  • Maintain knowledge of hotel offerings and local surroundings, including nearby entertainment, theaters, etc.
  • Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table, ensuring prompt delivery and quality control from point of departure to arrival.
  • Attend all required department trainings and meetings.
  • Perform any other duties required by leadership.
Qualifications
  • Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
  • A minimum of relevant host experience in a fine dining restaurant is strongly preferred.
  • Good verbal and written skills.
  • Knowledge of Micros preferred.
  • Ability to always maintain a positive and professional demeanor and composure.
  • Proven ability to engage guests at all levels.
  • Must be passionate about providing warm, engaging, and personalized service.
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
  • Must have the ability to report to work on time and when scheduled.
  • Must have the ability to stand and/or walk for extended periods of time.
  • Serve Safe certified | Unexpired TIPs required.
Perks and Benefits
  • A culture of fun, inclusion, and growth.
  • Complimentary meals.
  • Health Insurance and matching 401(k) after one year.
  • Generous Paid Time Off offered after 90 days.
  • Performance-driven, ALL-IN culture.
  • Discounted associate rates at Omni properties nationwide.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/e-verify/). If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [insert email address].

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