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Medical Office Receptionist

2 months ago

Coatesville, Pennsylvania, United States CHESPENN HEALTH SERVICES Full time
About the Role

ChesPenn Health Services is seeking a highly skilled Patient Service Representative to join our team at the Center for Family Health in Coatesville, PA. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities
  • Customer Service: Greet patients and visitors in a professional and courteous manner, addressing their concerns and complaints with skill and respect.
  • Registration and Scheduling: Verify and update patient information, schedule appointments, and ensure completion of all necessary forms and charts.
  • Clerical Support: Maintain accurate and up-to-date patient records, process billing and insurance information, and perform other administrative tasks as needed.
  • Communication: Answer incoming calls, retrieve messages, and route them to the appropriate staff member.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in customer service, healthcare, or a related field preferred.
  • Skills: Strong communication and interpersonal skills, ability to work independently in a fast-paced environment, and proficiency in computer software and systems.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance, 401a retirement account, and life insurance.
  • Opportunities for Growth: Opportunities for professional growth and development, including tuition reimbursement and employee assistance programs.