Global Customer Experience Associate

2 weeks ago


Dubuque, Iowa, United States Medline Full time
Job Summary

We are seeking an experienced Customer Service Representative to join our Dubuque, IA team. In this role, you will provide exceptional customer service, respond to customer inquiries, and collaborate with internal teams to resolve complex issues.

Main Responsibilities
  • Manage customer relationships and resolve issues in a timely manner.
  • Analyze customer feedback and implement process improvements.
  • Develop and maintain strong relationships with internal stakeholders.
Requirements
  • 1+ year of experience in customer-facing roles.
  • Demonstrated ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.
Compensation and Benefits

We offer a competitive salary of $65,000 - $90,000 per year, depending on experience, plus a comprehensive benefits package and opportunities for career advancement.



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