WordPress Operations Specialist

1 week ago


Chicago, Illinois, United States AmericanEagle Full time

AmericanEagle is a family-owned web design, development, and digital marketing agency that leverages technology to drive business growth. Our focus is on delivering exceptional digital experiences for our clients across various industries. We were recently recognized as one of the best places to work by Built in Chicago and have been named to the Inc. 5000 list of fastest-growing private companies for eight consecutive years. We are seeking a skilled WordPress Operations Specialist to join our team. As a key member of our operations team, you will play a crucial role in building, supporting, and hosting WordPress websites for our clients. The ideal candidate is someone with expertise in WordPress best practices, proficiency in managing hosting platforms like WPEngine and WordPress VIP, and familiarity with tools such as New Relic and plugin managers. Key Responsibilities:

* Deploy and maintain WordPress websites for our clients, ensuring optimal performance, security, and reliability
* Collaborate with our development and design teams to implement website features, enhancements, and updates
* Monitor website performance using tools like New Relic, identifying and resolving any issues that may arise
* Manage WordPress hosting platforms such as WPEngine and WordPress VIP, including server configuration, backups, and troubleshooting
* Install, configure, and maintain WordPress plugins, ensuring compatibility and security
* Provide technical support to clients, addressing any website-related inquiries or issues in a timely and professional manner
* Stay updated on the latest WordPress trends, best practices, and security vulnerabilities

Requirements:

* Solid understanding of WordPress architecture, themes, and plugins
* Experience working with WordPress hosting platforms, particularly WPEngine and WordPress VIP
* Proficiency in tools like New Relic for monitoring website performance
* Familiarity with WordPress plugin managers and the ability to troubleshoot plugin conflicts
* Ability to work independently and collaborate effectively within a team
* 3+ years of experience is preferred
* Familiarity with hosting WordPress in AWS, GCP, Azure
* Expertise with building and maintaining CI/CD pipelines
* Familiarity with WordPress architecture and caching strategies to support high traffic events
* Experience with hosting WordPress in containerized environments
* Strong knowledge of WordPress security best practices
* Ability to streamline maintenance, backups, and disaster recovery protocol

AmericanEagle offers a dynamic work environment and opportunities for professional growth. Our commitment to developing our team enables us to deliver exceptional digital experiences for our clients. We provide a comprehensive compensation and benefits package.



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