Credentialing and Authentication Professional

7 days ago


Livermore, California, United States Edgewater Federal Solutions Full time
Job Title: Credentialing and Authentication Specialist

Edgewater Federal Solutions is seeking a skilled Credentialing and Authentication Specialist to support the IT program at a major national laboratory. As a key member of our team, you will provide management and support of various credentialing processes and activities.

Key Responsibilities:
  • Initiate and manage the generation and issuance of new accounts, as well as deactivation of multiple forms of authentication credentials.
  • Support and manage the walk-in process for credentialing authentication requests and incidents.
  • Perform administrative updates to accounts, such as ownership and display name changes.
  • Manage incoming email tasks, including ticket review, prioritization, resolution, and basic troubleshooting and inquiry.
  • Provide administrative support for enterprise IT teams and customer questions via various communication channels.
  • Contribute to automation and improvement discussions to enhance efficiency and effectiveness.
Requirements:
  • High School Diploma or equivalent plus 3 years of experience in administrative roles.
  • U.S. Citizenship is required per contract.
  • Active Q Clearance is mandatory.
  • Experience with shared file systems, web applications, and custom applications.
Desired Qualifications:
  • Experience working with different networks and managing multiple credentials.
  • Familiarity with network protocols and technologies.
  • Knowledge of computer operating systems, including UNIX, Linux, Windows, and Mac OS.
  • Industry-recognized certifications, such as CompTIA A+, NET+, and SEC+.
  • Degree in an information technology-related field.
  • Understanding of the ITIL framework.
Benefits:
  • Paid Time Off & Holiday Pay.
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Disability, Life Insurance, and AD&D.
  • Flexible Spending Accounts.
  • Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution).
  • Tuition and Technical Training Reimbursement.
  • Exercise Reimbursement.
  • Computer Reimbursement.
  • Employee Assistance Program.
About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. We are committed to supporting customer missions through employee empowerment, exceptional services, and timely delivery. Our company is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2024.

We are an equal employment opportunity employer and welcome applications from diverse candidates.



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