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Sales Operations Coordinator

2 months ago

St Louis, Missouri, United States SumnerOne Full time
About the Role

We are seeking a highly skilled and motivated Sales Operations Coordinator to join our team at SumnerOne. As a Sales Operations Coordinator, you will play a critical role in supporting our sales team to drive business growth and customer satisfaction.

Key Responsibilities
  • Administrative Support: Provide administrative support to the sales team, including order processing, paperwork, and data entry.
  • Sales Process Management: Assist in managing sales processes, including preparing formal bids, managing collaborative sales resources, and supporting sales initiatives.
  • Client Support: Provide support to clients during the absence of Account Managers, ensuring seamless customer service and satisfaction.
  • Sales Pipeline Management: Assist in managing sales pipeline, including coaching and supporting sales team members on order processes and sales pipeline management.
  • Database Management: Assist in database training and improvements, ensuring accurate and up-to-date data.
  • Marketing Support: Organize strategic data for marketing initiatives and follow up on client experiences to ensure customer satisfaction.
  • Sales Initiatives: Collaborate on and support sales initiatives, including planning and execution of marketing events.
  • Resource Management: Act as a resource for manufacturer programs and cooperative contracts.
Requirements
  • Administrative Experience: Previous experience in an administrative or sales support role is preferred.
  • Sales Database Management: Proficient with sales databases, selling processes, order workflows, and customer service standards.
  • Communication Skills: Excellent communication and organization skills, with the ability to work in a fast-paced environment.
  • Technical Skills: Experience with Salesforce CRM is a plus.
  • Relationship Building: Strong relationship-building skills and a passion for seeking win/win/win outcomes.
  • Microsoft Office: General understanding and utilization of Microsoft Office programs.
About SumnerOne

SumnerOne is a leading office technology dealer in the Midwest, with a strong commitment to customer satisfaction and employee growth. We offer a comprehensive benefits package, career growth opportunities, and a positive work environment.