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Vehicle Claims Management Expert

2 months ago

Tolleson, Arizona, United States Cox Automotive Full time
Job Overview:

The role of an Automotive Claims Specialist encompasses the oversight of customer grievances and vehicle arbitration following sales transactions. Key responsibilities include assessing complaints, conducting vehicle inspections, facilitating conflict resolution, and ensuring meticulous case documentation.

Key Responsibilities:
  • Evaluate customer complaints with a keen eye for detail
  • Inspect vehicles to determine the validity of claims
  • Mediate disputes between customers and the company
  • Maintain comprehensive and accurate case files
Qualifications:
  • High School Diploma or equivalent is mandatory
  • Exceptional communication abilities
  • Proven experience in resolving conflicts
  • Strong organizational and time management skills
  • Background in automotive or mechanical fields is advantageous
  • Physical capability to lift items weighing up to 20 pounds
  • Required vision abilities for the role
About the Company:

Cox Automotive stands as a premier entity in the automotive sector, committed to fostering innovation and making a positive impact in the community. The company prioritizes the growth and satisfaction of its employees, offering a range of benefits including healthcare coverage, retirement planning options, and paid time off. Become a part of Cox Automotive and contribute to the evolution of mobility.