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Equipment Rental Specialist

2 months ago

Houston, Texas, United States OTC Industrial Technologies Full time
{"title": "Equipment Rental Specialist", "content": "Key Responsibilities

As an Equipment Rental Specialist at OTC Industrial Technologies, you will be responsible for providing exceptional customer service and support to customers in the region. Your primary focus will be on working with the sales and service teams to deliver timely and accurate quotes for large-scale equipment rentals.

Key Tasks:

  • Primary contact for customers, ensuring superior customer service levels are met and exceeded.
  • Preparing quotes and providing detailed information to customers.
  • Extensive knowledge of account requirements and special situations, with the ability to get results for customers.
  • Handling exceptions, substitutions, allocations, and other special problems.
  • Maintaining knowledge of and utilizing vendor portals.
  • Collaborating with the sales and management team to gather and provide information.

Requirements:

  • High school diploma with technical background and coursework, or related job experience.
  • 2+ years of experience in a similar role involving rental quotes for large-scale equipment.
  • Excellent customer relation skills, verbal and written communication skills, and problem-solving skills.
  • Good mechanical aptitude and a commitment to "doing it right the first time."

Perks of Working with OTC Industrial Technologies:

  • Health and wellness benefits, including medical, dental, and vision care coverage.
  • Short- and long-term disability coverage, and life insurance.
  • Wellness discount, safety shoes & glasses reimbursement stipend, and financial benefits.
  • 401(k) savings plan with an employer match of 50% on the dollar up to 6%.
  • Robust referral bonuses, relocation assistance, and work-life balance benefits.

About OTC Industrial Technologies:

We are a company that prioritizes talent investment and internal growth, offering diverse career opportunities. We deliver top-quality products, technical expertise, and services at competitive costs by leveraging our team's experience and partnerships with leading vendors. If you're motivated to be part of an exciting transformational journey, we encourage you to learn more about our company culture and values.

", "lang_code": "en-US"}