Experience Management Strategist

1 day ago


Basking Ridge, New Jersey, United States Verizon Communications Full time
About Us

At Verizon Communications, we pride ourselves on being an equal opportunity employer - celebrating our employees' differences and fostering a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. With a commitment to diversity and inclusion, we aim to make a positive impact in the communities we serve. Our culture is built on core values that guide our actions, decisions, and behaviors, and we believe that together, we can achieve great things.

Key Responsibilities
- Manage digital support experiences across our digital platforms (App & Web) for Mobile and Home customers.
- Publish content to the support website using Adobe Experience Manager (AEM).
- Optimize pages for Google and internal site search (SEO).
- Implement search best practices.

Requirements
- Bachelor's degree or four or more years of work experience.
- Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
- Experience with e-commerce/internet content development/UX design.

Working at Verizon Communications
We know that our employees are our greatest asset, and we strive to create an environment that supports their growth, well-being, and success. We offer a competitive salary and comprehensive benefits package, as well as opportunities for professional development and advancement. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team that shares your values, we encourage you to apply.

Salary Range: $118,000.00 - $239,000.00 per year.

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