Assistant Store Manager
6 days ago
We are seeking a highly skilled and dedicated Assistant Store Manager to oversee the daily operations of our store. This role involves supporting store planning, operations, and marketing, while ensuring smooth and efficient implementation of systems to meet business goals.
The ideal candidate is passionate about customer service, team management, and creating a positive work environment. They will be responsible for maintaining a thorough knowledge of all flavors, products, and brand history, as well as preparing all menu items, including cones, drinks, and sundaes.
Key Responsibilities:
- Maintain a thorough knowledge of all flavors, products, and brand history.
- Understand and prepare all menu items, including cones, drinks, and sundaes.
- Provide exceptional customer service by answering questions and fulfilling orders.
- Master both basic and advanced register functions such as clocking in/out, processing orders, handling credit card payments, refunds, and troubleshooting connectivity issues with cash drawers and printers.
- Prepare basic menu items like waffle cones and baked goods.
- Accurately take cake orders, make and decorate cakes, and train employees in cake preparation.
- Organize and oversee the cake program, ensuring all orders are precise and timely.
- Keep the store well-stocked and organized by refilling dip cases and other food containers.
- Replenish paper goods and supplies, store deliveries in proper locations, and manage on-site inventory procurement and storage.
- Ensure the store is clean and presentable by maintaining counters, cabinets, dishes, utensils, and floors.
- Clean glass surfaces, defrost dip cases, and empty garbage cans regularly.
- Supervise a team of 15 to 50 employees by assigning tasks, writing shift "To Do" lists, managing staff productivity, and scheduling breaks.
- Encourage excellent customer service and ensure the store remains clean through assigned tasks.
- Complete the opening/closing checklists and assist with creating staff schedules, ensuring labor percentage goals are met.
- Lead by example by delivering friendly, timely service, and maintaining proper product handling during each shift.
- Ensure that all customers leave the store satisfied with their experience.
- Support training efforts for scooping staff as directed by the Manager or Owner.
- Manage employee orientation, training, and development programs, fostering an environment that encourages involvement and promotes job advancement.
- Assist the Manager with store marketing plans, focusing on local community involvement through donations, catering, off-premise opportunities, and special events.
- Ensure all employees follow store policies, including punctuality, uniform guidelines, and personal appearance standards (e.g., no visible piercings, tattoos, or smoking near the store).
- Effectively communicate with customers, contractors, and suppliers to ensure smooth store operations.
- Handle and resolve customer complaints professionally and efficiently.
Requirements:
- Strong leadership and organizational skills.
- Ability to manage and motivate a large team.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, customer-centric environment.
- Basic knowledge of food preparation and store operations.
- Flexibility to support marketing and event initiatives.
We are committed to providing a positive and inclusive work environment, and we encourage candidates from diverse backgrounds to apply.
-
Assistant Store Manager
3 weeks ago
Hartford, Connecticut, United States Global Partners Full timeJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Global Partners LP. As a key member of our store operations team, you will be responsible for assisting the Store Manager with the day-to-day operations of our convenience stores, ensuring a high level of customer service and store appearance.Key Responsibilities:Assist the...
-
Assistant Store Manager
1 month ago
Hartford, Connecticut, United States Global Partners Full timeAbout the Role:We are seeking an experienced Assistant Store Manager to join our team at Global Partners LP. As a key member of our store operations team, you will be responsible for assisting the Store Manager in the day-to-day management of our convenience stores, ensuring a high level of customer service and store appearance.Key Responsibilities:Assist...
-
Assistant Store Manager
2 weeks ago
Hartford, Connecticut, United States Goodwin Recruiting Full timeJob OverviewWe are seeking a highly skilled and motivated Assistant Store Manager to lead our store team and drive business success. As a key member of our management team, you will be responsible for overseeing daily store operations, managing a team of employees, and ensuring exceptional customer service.Key ResponsibilitiesLead and manage a team of...
-
Assistant Store Manager
2 months ago
Hartford, Connecticut, United States Global Partners Full timeJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Global Partners. As a key member of our store operations team, you will be responsible for assisting the Store Manager with the day-to-day operations of the store, ensuring a high level of customer service and store appearance.Key Responsibilities:Assist the Store Manager...
-
Assistant Store Manager
2 weeks ago
Hartford, Connecticut, United States Global Partners Full timeJob Summary:Global Partners LP is seeking an experienced Assistant Store Manager to join our team. As a key member of our store operations team, you will be responsible for assisting the Store Manager with the day-to-day operations of the store, ensuring a high level of customer service and store appearance.Key Responsibilities:Assist the Store Manager with...
-
Retail Store Manager
2 weeks ago
Hartford, Connecticut, United States Burlington Full timeBurlington - Job Overview As a Retail Front End Supervisor at Burlington, you will be responsible for supervising all store functions and associates while in the role of Manager on Duty. Your goal will be to maximize sales results through training, developing, and coaching direct reports. You will also be responsible for promoting safety for both customers...
-
Store Operations Manager
2 weeks ago
West Hartford, Connecticut, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity.Key ResponsibilitiesOpen and close the store in the absence of management,...
-
Operations Manager
6 days ago
Hartford, Connecticut, United States Loves Travel Stops & Country Store Full timeJob Summary:Love's Travel Stops & Country Stores is seeking a highly motivated and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for assisting the General Manager in overseeing daily operations, driving efficiency, quality, and customer satisfaction. Your primary focus will be on leading a team, managing...
-
Operations Manager
2 weeks ago
Hartford, Connecticut, United States Loves Travel Stops & Country Store Full timeJob Summary:Love's Travel Stops and Country Stores is seeking a highly motivated and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for leading daily operations to drive efficiency, quality, and customer satisfaction. This role involves managing processes, executing strategies to grow sales, and meeting...
-
Assistant Manager
1 month ago
Hartford, Connecticut, United States P.R.I.D.E. Full timeUnlock Your Potential as an Assistant Manager at P.R.I.D.E.Are you ready to take your career to the next level and become a key player in our dynamic team? We're seeking ambitious Assistant Managers to join our thriving convenience store, where you'll have the opportunity to drive success and make a real impact.Why Choose P.R.I.D.E.?Competitive Pay and...
-
Urogynecology Retail Store Manager
4 weeks ago
Hartford, Connecticut, United States Avera Medical Group Urogynecology Sioux Falls Full timeUrogynecology Retail Store Manager Job SummaryAvera Medical Group Urogynecology Sioux Falls is seeking a highly skilled and experienced Retail Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for leading a team of sales associates, driving sales growth, and providing excellent customer...
-
Store Operations Manager
2 weeks ago
West Hartford, Connecticut, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesOpen and close the store in the absence of management, including starting up...
-
Store Manager
2 weeks ago
Hartford, Connecticut, United States Spencer Gifts - Spirit Halloween Full timeJob Title: Store ManagerJob Summary:The Store Manager is responsible for leading a team of retail professionals to achieve sales and profitability goals. This role requires strong leadership and communication skills, as well as the ability to manage inventory, control expenses, and maintain a positive guest experience.Key Responsibilities:Lead a team of...
-
Store Delivery Associate
4 weeks ago
Hartford, Connecticut, United States Advance Auto Parts Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Store Driver to join our team at Advance Auto Parts. As a Store Driver, you will be responsible for delivering parts to our commercial customers and assisting with inventory processes in the store.Key ResponsibilitiesDelivery and Customer Service: Safely deliver parts to customers as needed,...
-
Store Sales Associate
2 weeks ago
Hartford, Connecticut, United States Citi Trends Full timeJob SummaryCiti Trends is seeking a highly motivated and customer-focused Store Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with visual merchandising and inventory management.Key...
-
Store Delivery Associate
4 weeks ago
Hartford, Connecticut, United States Advance Auto Parts Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Store Driver to join our team at Advance Auto Parts. As a Store Driver, you will be responsible for delivering parts to our commercial customers and assisting with inventory processes in the store.Key ResponsibilitiesDelivery and Customer Service: Safely deliver parts to customers as needed,...
-
Store Delivery Associate
1 month ago
Hartford, Connecticut, United States Advance Auto Parts Full timeJob Title: Store DriverWe are seeking a highly motivated and detail-oriented Store Driver to join our team at Advance Auto Parts. As a Store Driver, you will play a critical role in supporting the delivery of parts to our commercial customers and assisting with task and inventory processes in the store.Primary Responsibilities:Safely Deliver Parts: Ensure...
-
Store Delivery Associate
4 weeks ago
Hartford, Connecticut, United States Advance Auto Parts Full timeJob Title: Store DriverWe are seeking a highly motivated and detail-oriented Store Driver to join our team at Advance Auto Parts. As a Store Driver, you will play a critical role in supporting the delivery of parts to our commercial customers and assisting with task and inventory processes in the store.Primary Responsibilities:Safely Deliver Parts: Ensure...
-
Store Delivery Associate
4 weeks ago
Hartford, Connecticut, United States Advance Auto Parts Full timeJob Title: Store DriverWe are seeking a highly motivated and detail-oriented Store Driver to join our team at Advance Auto Parts. As a Store Driver, you will play a critical role in supporting the delivery of parts to our commercial customers and assisting with task and inventory processes in the store.Primary Responsibilities:Safely Deliver Parts: Ensure...
-
Store Sales Associate
2 weeks ago
Hartford, Connecticut, United States Citi Trends Full timeJob Title: Store Sales AssociateCiti Trends is seeking a highly motivated and customer-focused Store Sales Associate to join our team. As a Store Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with sales and inventory management.Key Responsibilities:Provide...