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Bottega Veneta Sales Consultant
2 months ago
Bottega Veneta has been a symbol of innovative craftsmanship and individuality since its inception in 1966. Our brand is deeply rooted in Italian heritage while embracing a global perspective. We pride ourselves on being an inclusive brand that offers exclusive products, embodying both a feeling and an aesthetic.
Position Summary
We are looking for a Client Advisor to join our vibrant team.
Key Responsibilities:
- Achieve and surpass monthly sales targets and KPIs through proactive client engagement; cultivate new client relationships via appointments and special events, while keeping clients informed about new arrivals and brand initiatives.
- Utilize the Bottega Veneta Client Journey and various selling techniques (cross-selling, upselling, etc.) to enhance each transaction, improve KPIs, and close sales effectively.
- Develop and maintain strong relationships with clients, ensuring accurate and up-to-date client profile records.
- Embrace a learning mindset by actively seeking and incorporating feedback from peers and management.
- Maintain a comprehensive understanding of product knowledge (both technical and inspirational) across all collections through available training resources.
- Assist management with basic store operations, including inventory counts and maintaining visual standards such as merchandise presentation and store cleanliness.
- Adhere to all company policies and procedures.
- Foster a respectful and equitable environment for all associates.
- 1-2 years of retail sales experience in a customer-focused role, preferably within a luxury setting.
- Proven ability to consistently meet and exceed sales goals and KPIs.
- Skilled in building and maintaining a loyal client base.
- Genuine passion for fashion and awareness of industry trends.
- Demonstrates a strong work ethic, leadership qualities, high energy, and a collaborative spirit.
- Excellent verbal and written communication skills.
- Maintains a polished and professional appearance at all times.
- Previous luxury retail experience is preferred.
- Ability to remain mobile on the sales floor for extended periods.
- Willingness to work closing shifts, including weekends and during peak seasons.
- Capable of lifting packages weighing 5-8 lbs. regularly.
This position offers a unique opportunity to contribute to the growth of a prestigious global luxury brand. At Kering, we prioritize talent development and internal mobility, fostering an environment where every employee can reach their full potential. We celebrate diversity in all its forms, believing it enriches our workplace and enhances our adaptability in a dynamic world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.
Job Type: Regular
Schedule: Full time
Organization: Bottega Veneta Inc.
