Service Coordinator

3 weeks ago


Griffith, Indiana, United States The Hill Group Full time
Job Description

The Hill Group is seeking a highly skilled Service Dispatcher to join our team.

Key Responsibilities:

  • Coordinate and schedule field operations for our service department.
  • Manage and monitor daily activities of service technicians, including scheduling, dispatching, and prioritizing service requests.
  • Maintain work order status and updates, processing approximately 200 work orders per week.
  • Plan and schedule preventive maintenance work orders based on priority.
  • Prepare and participate in weekly review of work order backlog and work planning.

Requirements:

  • High school diploma or general education degree (GED) required.
  • Experience in HVAC, building automation, plumbing, or construction administration preferred.
  • Excellent customer service and communication skills required.
  • Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
  • Ability to work effectively under pressure and adjust to changing situations.


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