Quality Assurance Manager

1 week ago


Hauppauge, New York, United States Country Life Full time
Job Title: Quality Assurance Supervisor

Country Life is seeking a highly skilled Quality Assurance Supervisor to join our team. As a key member of our quality department, you will be responsible for ensuring compliance with all US and International Quality requirements.

Key Responsibilities:
  • Oversee inspections and test functions to ensure product quality trends are identified and addressed.
  • Supervise 10 direct reports, including QA Inspectors, Label Room Attendant, and Quality Return Clerk.
  • Enforce Standard Operating Procedures (SOPs) applicable to Production and Distribution.
  • Investigate and resolve quality issues, including deviations and non-conforming materials.
  • Compile and review batch records, inspection reports, and vendor certificates.
  • Communicate with other departments to provide status updates and ensure timely product release.
  • Provide technical assistance to ensure products meet required specifications.
  • Evaluate and improve processes to ensure efficiency and compliance.
Requirements:
  • 5 years of experience in a Quality Department, including prior supervisory experience.
  • Strong problem-solving skills and ability to work well on cross-functional teams.
  • Demonstrated leadership abilities and good interpersonal skills.
  • Proven written and oral communication skills, together with strong organizational and management skills.
  • Ability to train employees and work in a team environment.
  • Good attention to detail and strong competence in office software applications.
Education and Certifications:
  • High school degree, preferably science-oriented, with college-level coursework preferred.
  • American Society for Quality (ASQ) courses/certification a plus.


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