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Quality Assurance Manager
2 months ago
Oldcastle BuildingEnvelope is a leading supplier of value-added, glazing-focused, interior, and exterior products and services. We design, engineer, test, and manufacture solutions in engineered curtain walls, storefronts, entrances, architectural glass, shower enclosures, glazing hardware, windows, railings, and more.
Key Responsibilities:- Manage the quality program to ensure required product, manufacturing testing, and reporting meet external industry and safety standards.
- Drive external quality improvement initiatives to enhance product quality and customer satisfaction.
- Participate in meetings for the development and implementation of all RPN activities to ensure quality standards are met.
- Liaise between sales and quality for external customer issues, resolving quality concerns to minimize liability.
- Investigate matters of significance related to quality, including large dollar value, complex issues, and multi-supplier issues, for customer resolution.
- May work on specialty projects in conjunction with corporate initiatives to improve quality and efficiency.
- Develop and implement quality control processes to ensure products meet quality standards.
- Prepare reports by collecting, analyzing, and summarizing data to track quality performance.
- Train and coach production employees in production practices and quality assessment of products.
- Perform inspections of final products to ensure they meet industry and company/customer standards.
- Problem-solve reasons for product quality issues to ensure continuous improvement.
- 3-5 years of previous experience in quality management or continuous improvement.
- Experience with Windows-based software, proficiency in Microsoft Excel and PowerPoint to analyze, prepare, and present data.
- Excellent oral and written communication skills to communicate professionally with people at all levels in the organization and external contacts.
- Ability to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
- Flexible schedule and availability to work into second shift (few hours) at least 2x per week.
- Exposed to moving mechanical parts, fumes, airborne particles, heat/humidity, and loud noise in an industrial environment.
Oldcastle BuildingEnvelope offers a competitive salary range of $87-105K, paid time off, industry-leading medical, dental, and vision benefits, short-term and long-term disability coverage, and life insurance.
