Food Truck Operations Supervisor

1 week ago


Newport News, Virginia, United States Chick-fil-A Patrick Henry Mall Full time
Company: Chick-fil-A Patrick Henry Mall

About Us:
At Chick-fil-A Patrick Henry Mall, we are dedicated to not only serving delicious food but also to making a positive impact in our community. Our Operator, Corey, is committed to embodying Chick-fil-A's core values and enhancing the Newport News area through our services.

Our Recent Initiative:
We have recently introduced a self-serve food trailer for various events, which opens up exciting opportunities for community engagement and outreach.

Why Choose Chick-fil-A?
  • Recognized for exceptional customer satisfaction for nine consecutive years.
  • Fastest growing Quick Service Restaurant in the United States.
  • Featured on Forbes Lists for Best Customer Service, Best Brands for Social Impact, Best Employers for Women, and more.
  • Committed to supporting our team members with over $162 million awarded in scholarships.

Employee Value Proposition:
We prioritize our employees by fostering a positive work environment that includes:
  • A strong team culture.
  • Opportunities in both front and back of house.
  • Flexible scheduling options.
  • Closed on Sundays.
  • Tuition discounts at over 100 colleges.
  • Available college scholarships.
  • Meal allowances.
  • Comprehensive benefits for full-time positions.
  • Career development and training opportunities.

Position Overview:
We are seeking a motivated and enthusiastic Food Truck Lead in Training. This hands-on leadership role is designed to provide a clear pathway for professional growth within one of the most respected restaurant chains in the nation. You will have the unique opportunity to manage a food truck business, traveling throughout the Hampton Roads area and participating in various events.

Your Responsibilities:
  • Ensure operational excellence by gaining comprehensive experience in all restaurant functions.
  • Enhance profitability through effective cost management and productivity improvements.
  • Deliver outstanding guest service at every interaction.
  • Maintain a safe and efficient work environment for both food and team safety.
  • Oversee maintenance schedules for the food truck and associated equipment.
  • Collaborate with the Executive Director on vision casting, cost management, and daily operations.
  • Assist in strategizing marketing efforts and community engagement.
  • Set and monitor sales goals for catering and food truck services.
  • Organize events both inside and outside the restaurant.
  • Build and nurture relationships with local leaders and businesses to enhance brand presence.
  • Support restaurant operations during slower sales periods.
  • Lead special projects as assigned by the Owner/Operator.

Qualifications:
  • Minimum of 2 years of leadership experience in a fast-paced environment.
  • Valid Driver's License with a clean driving record.
  • Availability for shifts up to 12 hours, including evenings.
  • Ability to lift heavy equipment and catering supplies.
  • Experience with towing a trailer is preferred.
  • Background in hospitality is a plus.
  • Alignment with Chick-fil-A's values is essential.

Work Environment:
This position requires in-person attendance and active participation in various operational activities.

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