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Customer Service Representative

2 months ago

Lubbock, Texas, United States SCI Shared Resources LLC Full time
Job Summary

We are seeking a highly skilled and professional Front Desk Coordinator to join our team at SCI Shared Resources LLC. As a Front Desk Coordinator, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.

Key Responsibilities
  • Greet and welcome clients and visitors, offering assistance and direction as needed.
  • Answer and screen incoming calls, routing them to the appropriate staff member.
  • Provide general office support duties, including maintaining a comfortable environment for clients and performing light typing and data entry.
  • Maintain organized and current electronic and paper files and records.
  • Perform other administrative tasks as needed.
Requirements
  • High School Diploma or equivalent.
  • Six months general office, receptionist, or administrative support experience preferred.
  • Proficient at operating telephones, fax, copier.
  • Working knowledge of MS Office Suite.
  • Clear and professional speaking voice and tone.
  • Professional interpersonal skills to handle sensitive and confidential situations.
Working Conditions

This is a part-time position, requiring the ability to work a varied schedule including Saturday and Sunday and beyond standard business hours.