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Recovery Support Specialist
2 months ago
Company Overview
At the University of Maryland Medical System, we pride ourselves on delivering exceptional healthcare services while fostering a supportive and engaging workplace. Our community hospital, located in Maryland's Charles County, combines the extensive resources of a larger medical facility with the personalized care of a close-knit team. Our dedicated professionals are committed to serving our patients and community with compassion and excellence.
We are recognized as one of the top 100 Best Places to Work in Maryland, offering employees a chance to thrive in a nurturing environment with comprehensive benefits that promote a balanced lifestyle.
Position SummaryThe Recovery Support Specialist operates with minimal oversight, delivering non-clinical assistance aimed at helping individuals overcome challenges related to substance use disorders. Collaborating with the Emergency Department team, the Specialist provides essential peer support and encouragement to patients pursuing treatment for addiction. Responsibilities include facilitating referrals to treatment services and crafting service plans that enhance successful connections to care.
Key Responsibilities
- Exhibit outstanding interpersonal skills.
- Establish rapport with patients and healthcare professionals.
- Build professional relationships with partner organizations.
- Read, interpret, and compose routine documentation.
- Utilize basic computer skills effectively.
- Demonstrate patience and tact in interactions with patients, families, and colleagues, integrating Continuous Quality Improvement principles into service delivery.
- Engage with individuals from diverse social, economic, and cultural backgrounds; maintain flexibility and adaptability in a dynamic environment.
- Foster collaborative relationships with physicians, families, patients, interdisciplinary teams, and community organizations.
- Show a willingness to learn and a desire to develop new competencies.
- Ensure confidentiality and uphold the rights of all patient and departmental records.
Education and Experience
- A high school diploma or G.E.D. is mandatory.
- Candidates must actively participate in their own recovery journey, demonstrating a minimum of three years of personal recovery from mental health challenges and/or sustained abstinence from substance use.
- Eligibility for certification as a Peer Recovery Coach in Maryland is required, with completion of training and certification within the first year of employment.
Knowledge, Skills, and Abilities
- Familiarity with Peer Recovery Coach methodologies in individual, family, and group contexts.
- Ability to read, interpret, and write routine reports; basic computer proficiency is essential.
- Demonstrated interpersonal skills and the capacity to connect with patients and healthcare providers, along with effective problem-solving abilities.
- Proficient in chart documentation, community referrals, and networking techniques to coordinate patient services beyond the hospital.
- Possess the knowledge and skills necessary to provide appropriate services to the patient populations served.
Ensures patient safety in all job functions and actively participates in hospital-wide patient safety initiatives.
- Proactively addresses any identified risks to patient safety.
- Reports adverse events and near misses to the appropriate management personnel.
- Identifies potential risks in processes, procedures, and devices, communicating these concerns to relevant authorities.
Confidentiality Notice
All information provided will be maintained in accordance with EEO guidelines.
