Automotive Service Advisor
4 weeks ago
Brakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team as a Lead Technician. As a key member of our service department, you will be responsible for providing exceptional customer service, leading a team of technicians, and ensuring the highest standards of quality and efficiency in our operations.
Key Responsibilities:
- Directly work with customers to provide sales and service solutions
- Lead and motivate a team of technicians to achieve exceptional performance and productivity
- Supervise and coordinate the work of technicians, ensuring timely completion of assignments and adherence to company safety procedures
- Evaluate and improve the performance of service department personnel
- Manage parts inventory and outside purchases, ensuring efficient restocking and maintenance of safety equipment
- Ensure compliance with company safety procedures and regulations
Requirements:
- Minimum 2 years' experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
- Excellent leadership and communication skills
- Ability to work efficiently in a fast-paced environment
- Valid driver's license
Benefits:
- Competitive annual base pay: $40,000-$70,000
- Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) retirement plan
- Employer-paid short- and long-term disability insurance
- Paid time off, bereavement, and holidays
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