Healthcare Outreach Coordinator

3 days ago


Lake Charles, Louisiana, United States Upward Health Full time
Job Title: Healthcare Outreach Coordinator

Upward Health is a leading provider of in-home, multidisciplinary medical care. We are seeking a skilled Healthcare Outreach Coordinator to join our team.

Job Summary:

The Healthcare Outreach Coordinator will play a critical role in connecting patients with our services. This individual will be responsible for conducting direct outreach to patients via phone, in-person meetings, and other strategies. The goal is to inform patients about our services and help them get started on their path to better health.

Key Responsibilities:
  • Conduct direct outreach to patients via phone, in-person meetings, and other strategies
  • Speak with patients about the role that Upward Health can play in helping them improve their health
  • Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
  • Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
  • On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
  • Participate in weekly team meetings focused on ongoing education and improvement
  • Accurate and timely documentation in our company's software system
Requirements:
  • Ability to quickly establish trust and build a relationship with patients
  • Ability to clearly communicate Upward Health's service offering and value
  • Active listening skills and genuine compassion for others
  • Quick thinking and ability to respond to questions and objections
  • Organized and self-motivated
  • Ability to work independently and meet established goals
  • Enjoys collaboration within a team environment and working with people of different skills and experience
  • Knowledge of community resources in the local market
  • Able to maintain clear professional boundaries with patients and coworkers
  • Commitment to represent the company with professionalism
  • Demonstrates cultural competency and ability to work with diverse groups of community members
  • Comfortable using computer for documentation, communication, and organizing work
  • Must have reliable transportation to perform essential outreach functions
  • Must be fluent in English. Spanish speaking a PLUS
  • Able to work flexible hours, including occasional night/weekend work
  • Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience

We are an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

Compensation details: 17-20 Hourly Wage



  • Lake Charles, Louisiana, United States Upward Health Full time

    Job Title: Community Outreach SpecialistUpward Health is a leading provider of in-home, multidisciplinary medical care, offering 24/7 whole-person care to patients. Our clinical team treats physical, behavioral, and social health needs, and we're committed to improving the lives of our patients.Why This Role is CriticalThe Outreach Specialist plays a vital...


  • Lake Charles, Louisiana, United States Upward Health Full time

    Job Title: Community Health Outreach CoordinatorUpward Health is a leading provider of in-home, multidisciplinary medical care, offering 24/7 whole-person care to patients in need. As a Community Health Outreach Coordinator, you will play a critical role in connecting patients with our services and helping them achieve their health goals.Key...


  • Lake Charles, Louisiana, United States Upward Health Full time

    Job Title: Community Health Outreach SpecialistUpward Health is a leading provider of in-home, multidisciplinary medical care, offering 24/7 whole-person care to patients in need. As a Community Health Outreach Specialist, you will play a critical role in connecting patients with our services and helping them achieve their health goals.Key...

  • Healthcare Coordinator

    58 minutes ago


    Lake Charles, Louisiana, United States CALCASIEU PARISH POLICE JURY Full time

    Job SummaryThis is a challenging role that requires strong organizational and communication skills. As a Health Services Coordinator, you will be responsible for coordinating and administering health services for assigned populations.Key ResponsibilitiesAdminister medications, first aid, medical tests, and vaccines as neededSchedule appointments and manage...


  • Lake Charles, Louisiana, United States Lake Charles Memorial Hospital Full time

    Job SummaryAs a Patient Access Specialist at Lake Charles Memorial Hospital, you will play a vital role in ensuring seamless patient access to our medical services. Your administrative expertise will be instrumental in maintaining provider schedules, processing referrals, and obtaining prior authorizations for procedures and tests.Key...

  • Office Coordinator

    4 days ago


    Lake Charles, Louisiana, United States Harbor Healthcare System Full time

    Office Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at Harbor Healthcare System. As an Office Coordinator, you will play a vital role in ensuring the smooth operation of our office.Key Responsibilities:Manage and maintain accurate records and filesPrepare and coordinate meetings,...

  • Surgery Coordinator

    3 days ago


    Lake Charles, Louisiana, United States Lake Charles Memorial Hospital Full time

    Job Summary:The Surgery Coordinator is a vital member of the healthcare team at Lake Charles Memorial Hospital. This role is responsible for ensuring a smooth patient surgery process from preoperative visits to surgery and beyond. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a...

  • Care Specialist

    4 weeks ago


    Lake Charles, Louisiana, United States Upward Health Full time

    About Upward HealthUpward Health is a leading provider of in-home, multidisciplinary medical care, delivering 24/7 whole-person care to patients in need. Our team of dedicated professionals is committed to improving the lives of our patients, and we're seeking a skilled Care Specialist to join our team.Job SummaryWe're looking for a highly motivated and...


  • Lake Charles, Louisiana, United States SWLA Center for Health Services Full time

    Job Title: Patient Access CoordinatorWe are seeking a highly skilled and organized Patient Access Coordinator to join our team at SWLA Center for Health Services. As a key member of our call center, you will be responsible for providing exceptional customer service and ensuring seamless communication between patients, providers, and staff.Key...

  • Healthcare Leader

    1 month ago


    Lake Charles, Louisiana, United States CommCare Inc Full time

    Job SummaryWe are seeking a skilled CNA Supervisor to oversee the daily operational function of our nursing facility's household. As a key member of our team, you will be responsible for ensuring the highest level of care and support for our residents.Key ResponsibilitiesDevelop and maintain positive relationships with residents, exploring approaches to...


  • Lake Charles, Louisiana, United States Oak Street Health Full time

    Job Title: Nurse PractitionerWe are seeking a highly skilled and compassionate Nurse Practitioner to join our team at Oak Street Health. As a Nurse Practitioner, you will play a vital role in providing high-quality, patient-centered care to our Medicare patients.Job Summary:The Nurse Practitioner will be responsible for providing primary care services to...


  • Lake Charles, Louisiana, United States LHC Group Full time

    Care Transition Coordinator RNLHC Group is seeking a skilled Registered Nurse (RN) to join our team as a Care Transition Coordinator in our Transitional Care Unit. As a key member of our team, you will play a vital role in facilitating seamless transitions for patients discharging from a facility setting to the care of an LHC Group hospice...

  • Care Specialist

    3 weeks ago


    Lake Charles, Louisiana, United States HealthEcareers - Client Full time

    About the RoleWe are seeking a dedicated and compassionate Care Specialist to join our team at Upward Health. As a Care Specialist, you will play a vital role in delivering high-quality care to our patients, working closely with our interdisciplinary team to ensure seamless coordination and support.Key ResponsibilitiesConduct direct outreach to patients via...


  • Lake Charles, Louisiana, United States Oak Street Health Full time

    Job Summary:As a Nurse Practitioner at Oak Street Health, you will play a vital role in providing high-quality, patient-centered care to older adults on Medicare. Our innovative care model is centered in the patient's community, focusing on the quality of care over the volume of services. We're seeking a skilled and compassionate healthcare professional to...

  • Office Coordinator

    1 month ago


    Lake Charles, Louisiana, United States Christus Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Office Coordinator to provide administrative support to our Rehabilitation Services department. The successful candidate will be responsible for managing the clerical operations of the department, including answering phones, scheduling appointments, and processing insurance authorizations.Key...


  • Lake Charles, Louisiana, United States Fast Pace Health Full time

    Job Title: Family Nurse PractitionerWe are seeking a highly skilled and experienced Family Nurse Practitioner to join our team at Fast Pace Health. As a Family Nurse Practitioner, you will play a vital role in delivering high-quality patient care and contributing to the growth and success of our organization.Job Summary:The Family Nurse Practitioner will be...


  • Lake Charles, Louisiana, United States Lake Charles Memorial Hospital Full time

    Join Our Team at Lake Charles Memorial Health SystemWe are a nationally certified Great Place to Work, and we are committed to providing exceptional care to our patients and community.As a Patient Access Representative, you will play a vital role in ensuring that our patients receive the best possible care. Your responsibilities will include:Processing...

  • Care Specialist

    3 weeks ago


    Lake Charles, Louisiana, United States Upward Health Full time

    Job Title: Care SpecialistUpward Health is seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering high-quality care to our patients in their homes and communities.Key Responsibilities:Conduct direct outreach to patients via phone, in-person, mailings, and other strategies...


  • Lake Charles, Louisiana, United States Christus Health Full time

    Job Summary: We are seeking a highly organized and detail-oriented Office Coordinator to provide administrative support to our Rehabilitation department. The successful candidate will be responsible for managing the day-to-day operations of the department, including answering phones, scheduling appointments, and processing insurance authorizations. Key...


  • Lake Charles, Louisiana, United States Center for Orthopaedics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Workers Compensation Coordinator to join our team at Center for Orthopaedics. The successful candidate will be responsible for coordinating the management of workers' compensation patients, obtaining prior authorizations, and ensuring timely follow-up on all worker's comp cases.Key...