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Client Care Coordinator
2 months ago
We are seeking a dedicated and compassionate Client Care Coordinator to provide mental health and related services for homeless families at Homes for the Homeless. As a Client Care Coordinator, you will play a vital role in delivering high-quality support to families in need.
About Homes for the HomelessHomes for the Homeless operates shelters for families experiencing homelessness in NYC, offering a supportive environment where families can access a range of onsite programs and services.
Key Responsibilities- Conduct comprehensive assessments with each family to understand their strengths and service needs.
- Monitor and coordinate social service and counseling support, including timely interventions.
- Ensure effective social services delivery to clients, incorporating models and best practices such as trauma-informed and family-centered care.
- Monitor and document client progress toward service plan goals.
- Provide support to families in shelter and refer them to counseling or other services as needed.
- Collaborate with the Case Manager and support staff to address challenging client situations.
- Improve linkages to mental health, education, and community-based services.
- Strengthen permanency outcomes for families with children in shelter.
- Manage record keeping, data collection, and evaluation of services for families.
- Support the Family Services department by conducting trainings and promoting best practices.
- Master's degree in Social Work or Mental Health Counseling.
- Licensed Master Social Worker (LMSW) or Licensed Master Health Counselor (LMHC) in the state of New York.
- Familiarity with substance use disorders, addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
- Sensitivity and awareness of working with homeless and vulnerable populations.
- Bilingual skills are a plus.
We offer a competitive salary, comprehensive health insurance, an employer-funded 403(b) retirement plan, commuter benefits, life insurance, and a Work/Life Assistance Program.
We are an Equal Opportunity Employer (EEO) committed to promoting an inclusive organizational environment of dignity and respect.
Salary: $70,000
