Assistant General Manager
2 days ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at VillaSport Athletic Club and Spa in San Jose, CA.
Job Summary:The Assistant General Manager will assist the General Manager in carrying out the brand promise, service vision, and core values of VillaSport. This role is responsible for the successful operational and financial performance of the club, leading, mentoring, and developing a team of direct reports to ensure all facets of department operations meet VillaSport standards.
Key Responsibilities:- Assist the General Manager in carrying out the brand promise, service vision, and core values of VillaSport.
- Lead, mentor, and develop a team of direct reports to ensure all facets of department operations meet VillaSport standards.
- Ensure the successful operational and financial performance of the club.
- Develop and implement strategies to drive revenue growth and improve operational efficiency.
- Collaborate with the General Manager to develop and implement business plans, goals, and objectives.
- Provide exceptional customer service and ensure a high level of member satisfaction.
- Manage and maintain accurate records, reports, and data to ensure compliance with company policies and procedures.
- Five-star customer service and retention skills.
- Excellent communication and staff development skills.
- Critical eye for cleanliness, maintenance, and facility presentation.
- Experience working for a high-end, high-touch, service-oriented business.
- Experience leading a team and being part of a high-performing team.
- Experience actively managing a business on a day-to-day basis, driving revenues, and managing all expenses.
- Servant leadership mindset.
- Honest, trustworthy, and ethical.
- Reliable and accountable; self-motivated.
- High energy with a positive outlook and demeanor.
- Can-do spirit; resourceful and adaptable.
- Competitive salary range: $76,500-$94,500 annually, based on relevant experience.
- Annual incentive bonus opportunity.
- Full benefits package.
- PTO.
- 401K with dollar-for-dollar match up to 4%.
- Complimentary club membership for you and your family.
- Discounts on club products and services.
Please note that this job description is not an exhaustive list of responsibilities, and the role may evolve over time. We are an equal opportunity employer and welcome applications from diverse candidates.
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