Regional Outreach Coordinator

6 days ago


South Bend, Indiana, United States HarmonyCares Full time

About Us

HarmonyCares is one of the nation's largest home-based primary care practices. Our organization is a family of companies dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health, and HarmonyCares Hospice.

Our Mission

We strive to bring personalized, quality-based healthcare to the home of patients who have difficulty accessing care. We believe that every patient deserves access to quality healthcare.

Why Work with Us

We offer a comprehensive benefits package, including health, dental, vision, disability, and life insurance. Additionally, we provide a 401K retirement plan with company match, tuition reimbursement, paid time off, holidays, and volunteer time. Our company is Great Place to Work Certified and has been established in 11 states for over 28 years.

Job Description

The Regional Outreach Coordinator will be responsible for inbound/outbound communication and business development across all eligible business units (Medical Group, Home Health, Hospice, etc.). The role acts as the local market leader, externally facing our community of referral partnerships. Key responsibilities include explaining the benefits of enrollment, providing guidance on patient eligibility for all programs, and tracking performance in CRM demonstrating plan adherence to budgeted targets for a given region.

Key Responsibilities

  • Market analysis, competitive landscape, and differentiating HC services to external referral sources
  • Meet and exceed agreed-upon F2F and virtual meeting goals with key decision-makers
  • Understand eligibility and enrollment process of the HarmonyCares suite of businesses in a given market
  • Schedule face-to-face or phone discussions with patients, POAs, or guardians to provide guidance on patient eligibility for all programs

Requirements

  • High school diploma or GED required
  • Six months or more of administrative office experience or outside sales experience
  • Valid driver's license and good driving record
  • Excellent written and verbal communication skills

Estimated Salary: $65,000 - $85,000 per year



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