Insurance Services Representative

1 week ago


Marietta, Georgia, United States Natalie Reid - State Farm Agent Full time
Position Overview

Natalie Reid - State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

This is a rewarding career opportunity with excellent income and growth potential.

Responsibilities
  • Establish strong relationships with customers and follow up as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market suitable products and services.
  • Maintain a high level of work ethic and commitment to success each day.
As a Team Member, you will receive:
  • A simple IRA plan.
  • A salary plus commission/bonus structure.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential and opportunities for advancement within the agency.
Requirements
  • An interest in marketing products and services based on customer needs.
  • Excellent interpersonal and communication skills.
  • Enthusiasm for the role that insurance and financial products play in helping people manage risks, recover from unexpected events, and achieve their goals.
  • People-oriented traits.
  • Organizational skills.
  • Self-motivation.
  • Attention to detail.
  • Proactive problem-solving abilities.
  • Dedication to providing exceptional customer service.
  • Pride in delivering accurate and timely work.
  • Ability to work effectively in a team environment.
  • Capacity to build strong relationships with customers.
  • A Property and Casualty license (able to obtain).
  • A Life and Health license (able to obtain).
Estimated Salary: $45,000 - $60,000 per year, depending on experience and performance.

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