Associate Director of Financial Aid Services

2 hours ago

Walla Walla, Washington, United States Whitman College Full time
Job Title: Associate Director of Financial Aid Services

Whitman College is seeking a highly skilled and experienced Associate Director of Financial Aid Services to join our team. As a key leader in our Financial Aid Services team, you will serve as the back-up to the Director and play a critical role in the processing and administration of financial aid for incoming and returning students.

Key Responsibilities:
  • Assist with the processing and administering of financial aid for incoming and returning students
  • Special emphasis on the efficient use of technology to maximize accuracy and efficiency
  • Serve as the point person for multiple offices at Whitman that interface with the Financial Aid Office, with a particular emphasis on serving as liaison to the Office of Admission
  • Manage the administration of the Federal Direct Loan program, including origination, disbursement, and regulatory disclosures
  • Manage the administration of the Washington State grant programs, which includes verifying student eligibility, requesting reimbursable grant funds from the state, completing quarterly reconciliations and year-end close for all Washington State financial aid programs
  • Assist the Director of Financial Aid in the creation, implementation, update, and management of institutional policies and procedures based on federal, state, and institutional regulations and policies
  • Review and process professional judgment and financial aid appeal requests submitted by students and families
  • Provide financial literacy and outreach support by participating/presenting at events such as Whitman's Summer Fly In Program, New Student Orientation, admission visit days, virtual presentations, high school financial aid nights, etc.
  • Supervise 1-2 student employees in the Financial Aid Office
Requirements:
  • 5 years of experience in financial aid or higher education, or an equivalent combination of education, experience, and financial aid training
  • Ability to work with a high degree of flexibility, accuracy and attention to detail
  • Demonstrate excellent office and computer technology skills
  • Demonstrate a high degree of computer literacy, including Word, Excel, Internet and databases
  • Support the institution in working with a diverse student body and supporting institutional efforts toward advancing inclusive excellence at Whitman College
  • Ability to work positively and well with the public and diverse constituencies in a fast-paced environment
  • Ability to maintain confidentiality and work with sensitive information
  • Strong interpersonal skills, and the ability to communicate effectively both orally and in writing
Preferred Qualifications:
  • Bachelor's degree
  • Financial aid experience
  • Supervisory experience
  • Local to the Walla Walla region or willingness to relocate to the area
Benefits:

Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees. Full-time employees enjoy the following benefits:

  • Medical/Dental/Vision Insurances
  • Basic life, accidental death and dismemberment and long term disability insurances with the capability to elect additional voluntary coverage
  • 403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met
  • Paid Time Off: 20 accrued vacation days, 12 accrued sick days, 13 paid holidays
  • Tuition Remission - Dependent Children
  • Employee tuition waiver for one Whitman course per semester
  • Employee Assistance Program
  • Relocation Assistance for eligible candidates

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