Sales Associate
2 days ago
Carolina Herrera is a renowned New York-based fashion house celebrated for its exquisite collections that embody impeccable style and bold elegance. With Wes Gordon at the helm as Creative Director, the House has reinforced its commitment to the strong codes established by the founder, blending couture craftsmanship with the wearability and pragmatism of American Fashion. The Carolina Herrera brand encompasses a portfolio of ready-to-wear, bridal, eyewear, and fragrance, as well as accessories for women, men, and children. With a presence in 105 countries and over 350 CH Carolina Herrera and 4 Carolina Herrera New York retail locations, the brand is a leader in the fashion industry.
Key Responsibilities- Achieve sales goals and develop lasting client relationships through exceptional customer service, adhering to company policies and procedures.
- Monitor all aspects of sales, including shipping, alterations, and special requests to ensure customer satisfaction.
- Comply with sales-related policies and procedures.
- Demonstrate in-depth knowledge of the merchandise and maintain a keen interest in the fashion industry and market trends.
- Provide the highest level of customer service, building and maintaining repeat clientele by utilizing clienteling tools.
- Resolve client issues quickly and effectively, partnering with Management as necessary.
- Ensure facility maintenance, presentation, and organization, assisting in the maintenance of the selling floor and stockroom inventory.
- Assist in all areas of Shipping and Receiving protocol, policies, and paperwork.
- Properly execute all relevant register functions, complying with all Point-of-Sale policies and procedures.
- Participate in all relevant training and development seminars, programs, and meetings as directed by Store Management.
- Adhere to work schedule, inclusive of time and attendance.
- A minimum of three years of retail sales experience, preferably in the luxury market.
- Excellent communication, organizational, and interpersonal skills.
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we believe in creating an inclusive environment where you feel welcomed, valued, engaged, and empowered. We are committed to fostering a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
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