Loan Insurance Coordinator

2 months ago


Ozark, Arkansas, United States Bank OZK Full time
Job Summary

Bank OZK is seeking a highly skilled Loan Insurance Specialist to join our team. As a Loan Insurance Specialist, you will be responsible for performing a variety of administrative duties and daily back office loan functions.

Key Responsibilities
  • Insurance Processing: Accurately and timely process monthly invoicing from service providers and Banks Insurance serving vendor.
  • Insurance Premium Management: Post insurance premiums, refunds, and waived interest.
  • Customer Communication: Determine customers' new payment to collect lender-placed insurance premium and send correspondence to customers concerning revised payment.
  • Vendor Communication: Facilitate communication between Banks lending staff and insurance vendor.
  • Reporting: Generate accurate and timely weekly reports for insurance vendor and monthly reports for DGU Insurance and VSI premiums.
  • Flood Review: Perform timely and accurate flood review on loans.
  • Insurance Tracking: Track insurance for RESG loans, including working with Asset Managers and/or Insurance Consultants.
  • Customer Service: Handle customer calls and research items for problem resolution.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Minimum of one (1) year experience in using computer programs and/or desktop applications, including Microsoft Word and Excel.
Working Conditions

Operate customary equipment and technology used in a business environment, with or without accommodation.



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