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Community Support Team Leader

2 months ago

Quincy, Illinois, United States Preferred Family Healthcare Full time

Job Overview:

Position Title:
Community Support Team Leader

Location:
Quincy, IL

Department:
Preferred Family Healthcare - Outpatient Services

Employment Type:
Full-time

Work Schedule:
Monday - Friday

Position Summary:
Are you a committed and enthusiastic Community Support Team Leader eager to enhance the lives of individuals facing mental health and substance use challenges? Join our organization at Preferred Family Healthcare as a Community Support Team Leader.

In this role, you will supervise service delivery, ensuring adherence to regulatory requirements and continuous quality improvement. You will cultivate strong partnerships with various agencies, coordinate comprehensive services, and advocate for the integration of clinical and community support initiatives.


Your contributions will directly influence the well-being of clients by offering counseling services to those experiencing mental health and/or substance use issues.

You will work collaboratively with clients to create personalized treatment plans, facilitate counseling sessions, and provide extensive support throughout their recovery process.


Benefits and Perks:
29 Days of Paid Time Off

Competitive Salary

Eligibility for HRSA Loan Repayment *subject to eligibility criteria

Comprehensive employee benefits package - health, dental, vision, retirement, life insurance, and more

Competitive 401(k) Retirement Savings Plan – up to 5% match for both Part-Time and Full-Time employees

Company-sponsored basic life insurance

Emergency Medical Leave Program

Flexible Spending Accounts – for healthcare and dependent care

Health & Wellness Initiatives

Employee Assistance Program (EAP)

Employee Discount Opportunities

Mileage Reimbursement

Leadership Responsibilities:
Establish and maintain productive relationships with community agencies

Conduct monthly record assessments to ensure compliance with regulatory standards and quality improvement metrics

Oversee service delivery and perform spot checks on staff documentation accuracy

Review progress notes for regulatory adherence and alignment with treatment plans

Coordinate services and collaborate with external agencies to provide holistic support to clients

Create and implement annual training programs for Community Support Specialists

Ensure adherence to all policies and procedures guiding service delivery

Provide consistent coverage by scheduling staff and arranging substitute coverage as needed

Conduct staff evaluations and offer clinical guidance and supervision

Counseling Duties:
Engage in client screening and assessment processes under the supervision of a licensed counselor

Develop tailored treatment plans in accordance with regulatory standards

Maintain accurate and timely documentation of services rendered

Facilitate group therapy, family meetings, and individual counseling sessions

Support clients in navigating their recovery journey

Complete required training and professional development activities

Foster positive relationships with clients, referral sources, and colleagues

Manage crisis situations and notify supervisors in accordance with established protocols

Qualifications:
A Qualified Mental Health Professional who meets one of the following criteria:


Possesses a master's or doctoral degree in counseling, social work, psychology, or a related field, along with 1,000 hours of supervised practicum/internship experience; or has one year of documented clinical experience under a QMHP's supervision.

Individuals identified as a Licensed Professional of the Healing Arts (LPHA).


Occupational therapists with a valid Illinois license and at least one year of clinical experience in mental health.


Registered nurses with a valid Illinois license and training in mental health services or one year of supervised clinical experience in treating mental health issues.

OR......

A Mental Health Professional (MHP) who provides services under the supervision of a Qualified Mental Health Professional and possesses:

A bachelor's degree in counseling, social work, psychology, or a related human service field;

A bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting;

A practical nurse license under the Illinois Nurse Practice Act;

A certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus two years of experience in mental health services;


A recovery support specialist certified by the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.

;


A family partnership professional certificate from the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.



Occupational therapy assistants licensed under the Illinois Occupational Therapy Practice Act with at least one year of experience in mental health;

A minimum of a high school diploma or GED and five years of supervised clinical experience in mental health or human services; or


Any individual employed as an MHP prior to July 1, 2013 may continue to be designated as such unless their employment status changes.


Additional Skills:
Knowledge of case management and rehabilitation strategies

Strong leadership and training capabilities

Effective communication skills

Our Mission:


We are dedicated to enhancing client care, alleviating the financial strain on community mental health centers by sharing resources, advocating for increased access to mental health and substance use services, and evolving the behavioral health sector to better serve our clients.


As a community mental health provider, we prioritize diversity, equity, and inclusion within our workforce and encourage applications from individuals with diverse backgrounds and experiences.

If you are passionate about empowering local communities and promoting health equity, we invite you to join our mission-driven organization committed to fostering a diverse, equitable, inclusive, and authentic workplace.


We are an Equal Opportunity and Affirmative Action Employer, welcoming applications from all qualified individuals regardless of race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability, veteran status, or other non-work-related factors.

Preferred Family Healthcare maintains a Smoke and Tobacco Free Workplace.