Clinical Support Technician
4 weeks ago
Job Summary
The Medical Intensive Care Unit (MICU) at UNC Health Care is seeking a highly skilled Clinical Support Technician to join their team. As a Clinical Support Technician, you will play a vital role in providing exceptional patient care and support to our critically ill patients.
Key Responsibilities
- Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
- Critically review patient care documentation, making note of any significant changes in the patient's condition and report to a registered nurse or physician.
- Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
- Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
Requirements
- High School Diploma or General Education Development (GED)
- Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
- Basic Life Support (BLS) certification
- Prefer six (6) months of clerical or customer service experience
Work Environment
This is a 36 hours per week position, working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package, including PTO hours, which are accrued based on the number of worked hours.
UNC Health Care
UNC Health Care is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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