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Market Financial Center Manager

1 month ago

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Job Description:

At Bank of America, we are committed to creating a workplace that is inclusive, diverse, and supportive of our teammates' growth and well-being. As a Market Financial Center Manager, you will play a critical role in driving operational excellence and fostering a client-centric culture within our financial centers.

Key Responsibilities:

  • Manage a cluster of financial centers in designated markets, providing leadership and guidance to team members.
  • Instill a strong risk culture and ensure compliance with regulatory requirements.
  • Drive business growth and profitability through effective management of financial center operations.
  • Collaborate with cross-functional teams to achieve shared goals and objectives.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • 1+ years of leadership experience, with a proven track record of coaching, training, and motivating diverse teams.
  • Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals.
  • Strong financial and business acumen, including experience in leading managers and interpreting financial reports.
  • Proven record of balancing risk and making sound decisions while achieving business goals.
  • Strong interpersonal and communication skills, with the ability to engage others in dialogue and convey a commitment to providing personalized service.

Preferred Qualifications:

  • 1+ years of management experience, including hiring, coaching, and developing direct reports.
  • Experience in the consumer banking/financial services industry, with a focus on customer service and relationship-building.
  • Bachelor's degree in a related field, such as business or finance.

Bank of America is an Equal Employment Opportunity and Affirmative Action Employer:

We consider for employment and hire qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other factor prohibited by law. We also prohibit discrimination based on medical condition, marital status, or any other factor that is irrelevant to the performance of our teammates.