Seafood Order Coordinator
1 month ago
Job Title: Seafood Order Writer
Job Summary: We are seeking a highly skilled Seafood Order Writer to join our team at Whole Foods Market. As a Seafood Order Writer, you will be responsible for replenishing and merchandising seafood products, participating in WFM programs for purchasing and promotions, and monitoring inventory control.
Key Responsibilities:
- Replenish products through proper buying procedures.
- Order seafood products and maintain appropriate back stock levels.
- Monitor and act upon open PO reports for both purchases and credits in an accurate and timely manner.
- Control spoilage/shrink; achieve turn goals; participate in inventory.
- Complete spoilage, sampling, temperature, and sweep worksheets as required.
- Ensure orders for product are timely and accurate to monitor inventory turns.
- Oversee customer special order procedure.
- Analyze and control product transfers, waste, and spoilage.
- Support leadership in conducting inventories.
- Maintain financial profitability by meeting and exceeding purchasing and sales targets.
- Separate, scan, and dispose of spoilage/shrink.
- Arrive to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings.
- Provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques; answer phones and pages promptly and courteously.
- Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
- Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
- Immediately report safety hazards and violations.
- Perform other duties as assigned by store, regional, or national leadership.
Requirements:
- Comprehensive knowledge of seafood products.
- Working knowledge and application of all seafood merchandising expectations.
- Ability to educate team on product knowledge and convey enthusiasm.
- Strong basic math skills.
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
Preferred Qualifications:
- 12+ months retail experience.
Working Conditions:
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to handle knives and other cutting equipment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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