Technical Support Specialist

12 hours ago


Harrisburg, Pennsylvania, United States Pennsylvania Legislative Data Processing Center Full time

Job Title: Junior System Administrator

Job Overview

The Pennsylvania Legislative Data Processing Center is seeking a skilled Junior System Administrator to join our team. As a Junior System Administrator, you will be responsible for monitoring and ensuring security through patch management, deploying and maintaining Windows servers, and managing VMware vSphere and VCenter environments.

Key Responsibilities

  • Monitor and ensure security through patch management, performing enterprise-wide server and desktop systems patching for OS and standard applications.
  • Deploy, maintain, and configure Windows servers 2022 in both physical and virtual environments.
  • Manage VMware vSphere and VCenter environments, including VMware diagnostic, troubleshooting, and performance tuning.
  • Manage Microsoft Active Directory, including user accounts and group policy.
  • Administrate Microsoft Exchange, both on-premises and in Office 365.

Required Skills

  • Demonstrated experience with Desktop Support and Helpdesk, assisting clients with hardware and software issues, including patch management of servers.
  • Experience managing Office 365, including user and group management.
  • Experience with user and group management in Microsoft Active Directory.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication.

Preferred Skills

  • Familiarity with managing VMware environments or working with hyper-converged infrastructure, specifically VxRail.
  • Experience managing a Microsoft Domain, Windows Servers, Exchange, and other mission-critical enterprise-level systems.
  • Microsoft MCSA server certification is preferred.

Education and Experience

Bachelor's degree in Information Systems or a related field is preferred but not required. At least three years related experience, or equivalent combination of industry certifications and experience.

Working Conditions/Environment

This role is eligible for a hybrid-remote telework schedule. Expected to report to the office during normal business hours (8:30a-5pm). May be required to work beyond normal working hours as defined by the needs of the Center and General Assembly.

Compensation and Benefits

Starting at $60,000, commensurate with experience. This is a full-time position with full benefits, including medical, dental, and prescription coverage. Pension and 401k options are available. Generous PTO and an organization committed to a healthy work-life balance.



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