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Fire Alarm Superintendent

2 months ago


Tampa, Florida, United States ORR Protection Systems Full time
Job Summary

Our Superintendents play a critical role in the installation and maintenance of fire alarm and clean agent/special hazard suppression systems. As a lead on the job site, they oversee other technicians and subcontractors, ensuring high-quality work and exceptional customer service.

Key Responsibilities
  • Take a lead role at customer sites, providing oversight and direction to other technicians or subcontractors.
  • Collaborate with the Project Manager and Install Coordinator to keep customers informed on job progress.
  • Complete all necessary job-related paperwork for compliance and documentation.
  • Respond to emergency service requests and take appropriate action.
  • Perform in-depth troubleshooting, repair, and replacement of system equipment.
  • Conduct training with customers on the functionality of the fire system.
  • Other duties as assigned.
Minimum Education and/or Experience
  • High school diploma or equivalent, required.
  • Five years' experience in service and/or installation of fire alarm or special hazard fire suppression systems, required.
  • Experience reading blueprints, required.
  • Fire alarm programming experience, required.
  • FASA/BASA license, preferred.
  • Associate degree in electronics or related field, preferred.
  • NICET (Fire Alarm / Special Hazard) certification, preferred.
  • Experience with the following manufacturers: Kidde, Fenwal, Notifier, Fike, FCI, preferred.
Knowledge, Skills, and Abilities
  • Experience with intelligent fire control panel programming software.
  • Knowledge of Google Suite or Microsoft and standard internet usage.
  • Strong time management skills.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented.
  • Strong critical thinking and problem-solving skills.
  • Self-directed with the ability to work autonomously.
  • Ability to lead a team effectively.
  • Demonstrated customer service mindset.
Work Environment
  • This is a remote position that would be deployed from the associate's home to local job sites for installs, service, or repairs.
  • Company vehicle, tools, technology, and equipment provided.
  • Occasional on-call days and/or overtime required for unscheduled service needs.
  • Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
  • Overnight travel required up to 25% of the time.