Field Technical Solutions Provider

4 days ago


Elk Grove Village, Illinois, United States Pacific Advisory Service Full time

We are looking for a highly skilled Field Technical Solutions Provider to join our team as a Field Technical Engineer.

The ideal candidate will have a strong background in injection molding machinery, with experience in installation, repair, and maintenance. A degree in Mechatronics or a related field is required, along with excellent customer interface and communication skills.

We estimate the salary for this position to be around $85,000 per year, based on industry standards and location.

Key Responsibilities:

  • Installation and reparation of injection molding machines at customer sites throughout the US
  • Staging machinery at our Technical Center
  • Molding process development and optimization
  • Technical support & troubleshooting at customer sites, by phone, via email
  • Maintenance of job record using our CRM
  • Management of frequent overnight travel

Requirements:

  • 3+ years of experience at an injection molding machinery company or plastic injection molding company as a service engineer with proven success
  • Variety of electrical, hydraulic, mechanical repair experience preferred
  • Mold set-up, process development, and deep-down controller optimization experience a plus
  • Excellent customer interface and communication skills, ability to prioritize and work under pressure in a fast-paced environment
  • Available to travel on short notice
  • Degree in Mechatronics BS in Mechanical or Electrical or Polymer Science/Plastics Technology or Equivalent Experience required


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