Luxury Sales Associate
3 weeks ago
We are seeking a highly skilled and customer-focused Personal Shopper to join our team at Brent Miller. As a Personal Shopper, you will be the first point of contact for potential clients, converting phone inquiries into sales while providing tailored solutions to meet their needs.
Key Responsibilities:
- Phone Sales Concierge: Serve as the primary point of contact for all inbound sales-related inquiries, focusing on converting leads into successful sales over the phone with a sense of urgency to meet client needs quickly and effectively.
- Digital Leads Follow Up: Oversee and manage responses to inquiries from social media and the company's general inbox, ensuring rapid follow-up and effective triaging of customer needs to maintain momentum in sales opportunities.
- Jewelry Professional: Serve as a primary sales representative for clients, providing personalized recommendations and exceptional service with a focus on promptness and efficiency.
- Team Training & Event Support: Participate in vendor-hosted and internal training sessions with a commitment to quickly applying new knowledge to enhance your effectiveness in the role.
Requirements:
- 1+ Years of retail sales experience in a related field or service industry
- 1+ Years of B2C client relationship management/development
Preferred Qualifications:
- Sales training/certification
- GIA training
- Some post-secondary education
Brent Miller is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability, veteran status, or any other basis prohibited by applicable law. Brent Miller will provide reasonable accommodations for qualified individuals with disabilities. If you need accommodation to participate in the job application or interview process, please let us know.
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