Senior Customer Service Lead
1 month ago
We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at City National Bank of West Virginia. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and exceeding customer satisfaction goals.
Key Responsibilities:- Provide timely and effective resolution to customer complaints and issues
- Develop and maintain strong relationships with customers to ensure long-term loyalty and satisfaction
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience
- Stay up-to-date on product and service offerings to provide accurate information to customers
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
About Us:
City National Bank of West Virginia is a leading financial institution dedicated to providing exceptional customer service and community support. We are committed to building long-term relationships with our customers and the communities we serve.
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