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Client Engagement Specialist
3 weeks ago
We are seeking a highly motivated and empathetic Triage Specialist, Bishop St. Reception to join our team. As a key member of our reception team, you will provide exceptional customer service, assess client needs, and connect them with the appropriate department.
Job Responsibilities
- Provide exceptional customer service to clients entering 7 Bishop St.
- Assess client needs and connect them with the relevant department.
- Collect paperwork from clients and deliver it within the same day.
- Assist clients with emergency situations and relay information to the applicable department immediately.
Requirements
- High school diploma or equivalent
- Experience in clerical roles
- Knowledge of Microsoft Word, Excel, and Windows
Compensation and Benefits
This role offers a competitive salary of $35 per hour, paid time off, employer-paid life insurance and AD&D, long-term disability, comprehensive medical plans, dental coverage, vision insurance, and a 403(B) retirement plan with company match. Additionally, you will have access to flexible spending accounts, dependent care accounts, employee assistance program, tuition reimbursement, and more.
Work Environment
This position requires mobility to use office machines and ability to stand for prolonged periods. Direct or incidental contact with clients served by SMOC may occur. A successful background check is mandatory.
