Patient Registration Specialist

6 days ago


Bettendorf, Iowa, United States ORA Orthopedics Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Registration Specialist. In this role, you will be responsible for ensuring a smooth and efficient patient experience from the moment they arrive at our clinic.

Key Responsibilities
  • Perform opening duties, including unlocking doors, preparing overnight ER patient charts, and printing daily appointment lists
  • Greet patients and make them feel welcome in our clinic
  • Accurately update patient demographics and verify insurance eligibility
  • Collect payments and copayments, and perform daily cash box reconciliation
  • Direct or assist patients in completing appropriate paperwork
  • Check out patients and schedule follow-up appointments as needed
  • Maintain patient confidentiality and comply with all HIPAA rules and regulations
Requirements
  • High school diploma or equivalent required
  • Experience in a medical office setting preferred
  • Previous customer service experience preferred
  • Excellent interpersonal, oral, and written communication skills
  • Ability to organize and prioritize tasks effectively and accurately
  • Flexibility to work some evenings and Saturdays
  • Ability to travel to other ORA locations as needed

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, offering an integrated continuum of orthopedic care. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management. We value and respect our employees and are committed to providing quality, compassionate, and accessible care.



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