Service Partner

7 days ago


Rochester, New York, United States Paychex Full time
Job Description

As a Service Partner at Paychex, you will be responsible for providing exceptional customer service to our clients. This role requires a high level of knowledge of our insurance products and services, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Act as a liaison between clients and internal teams to ensure seamless onboarding and support.
  • Develop and maintain a deep understanding of our insurance products and services to provide expert guidance to clients.
  • Provide timely and effective resolution to client inquiries and issues.
  • Collaborate with internal teams to identify and implement process improvements to enhance client satisfaction and efficiency.
  • Meet and exceed productivity and quality standards.
Qualifications
  • Bachelor's degree preferred.
  • 3 years of experience in the insurance industry or customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $20.23-$28.90/hr. Please note that this range is the base pay only and does not consider other components that make up the total rewards package for the position.


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