User Experience Researcher

3 weeks ago


New York, New York, United States YouTube Full time
Company Overview
At YouTube, we believe that everyone deserves to have a voice. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.

We are looking for a User Experience Researcher to join our team. As a User Experience Researcher at YouTube, you will play a critical role in creating useful, usable, and delightful products by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. You will also collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them.

Salary and Benefits
The US base salary range for this full-time position is $122,000-$178,000 per year, including bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Job Description
As a User Experience Researcher at YouTube, your primary responsibility will be to drive ideas to improve products and services through research motivated insights and recommendations. You will lead teams to define and evaluate product, service, ecosystem impact and own goals and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service or business needs.

Required Skills and Qualifications
To succeed in this role, you should have a Bachelor's degree or equivalent practical experience and 4 years of experience in an applied research setting, or similar. A Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field is preferred. Additionally, you should have 3 years of experience working with executive leadership (e.g., Director level and above) and 2 years of experience conducting UX research on products, managing projects, and working in a matrixed organization.

Responsibilities
  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  • Drive ideas to improve products and services through research motivated insights and recommendations.
  • Lead teams to define and evaluate product, service, ecosystem impact.
  • Own goals and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service or business needs.


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