User Experience Specialist

1 day ago


New York, New York, United States Corporate Insight Full time
Job Overview
CORPORATE INSIGHT is seeking a skilled User Experience Specialist with extensive professional experience in qualitative UX research. The ideal candidate will have at least three years of experience in moderating user interviews, analyzing findings, and writing client-facing reports. The position is based in NYC, with an average of three days in-office per week.

The successful candidate will work on various research projects, collaborating with the team to deliver high-quality results. They will be responsible for attending kickoff meetings, developing discussion guides, moderating interviews, analyzing and synthesizing data, and writing reports. Additionally, they will provide training and mentoring to junior researchers. We offer health insurance, 401(k) with company contribution, paid time off, and regular team-building activities.

We strive to deliver world-class research by providing our researchers with the necessary training and support. Our active social committee organizes virtual scavenger hunts, trivia nights, happy hours, and more. As a research and consulting firm, we publish in-depth research on digital customer experience, helping firms improve their customer service through objective feedback and advice.

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