Territory Service Technician

2 weeks ago


Phoenix Arizona, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and experienced Territory Service Technician to join our team at Community Choice Financial Family of Brands. As a Territory Service Technician, you will be responsible for providing top-notch mechanical services to our customers across various locations.

Key Responsibilities
  • Perform routine maintenance and repairs on light and medium duty vehicles
  • Work closely with Auction Managers and District Managers to ensure seamless operations
  • Make recommendations for process improvements to enhance efficiency and productivity
  • Manage parts ordering, reconciliation, and returns with national parts suppliers
  • Travel to designated auction branches (50-75% of the time) to provide on-site services
  • Prepare vehicle records and reports, both manually and on a computer
  • Comply with all applicable laws, regulations, and company policies
  • Maintain the upkeep and maintenance of the Mobile Service Truck
  • Interact with auction managers through email and in-person communication
Requirements
  • At least 5 years of experience in vehicle maintenance or possession of an auto or diesel technology diploma from an accredited technical school with 2+ years of automotive mechanic experience
  • Valid Driver's License and automotive required insurance
  • Proficient computer skills, including knowledge of Excel, Word, and Email
  • Ability to work without direct supervision
  • Ability to read reports, weather forecasts, and set plans accordingly to maximize time and success
  • Ability to place parts orders, maintain tracking, and handle refunds
  • Strong written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
  • Robust toolset and toolbox
  • Ability to bend, stoop, crouch, kneel, and crawl to repair vehicles
  • Ability to work outside in various extreme temperature weather conditions
  • Mobile Mechanic field experience is a plus
What We Offer
  • A comprehensive new hire training program to set you up for success
  • Access to a robust learning management system with e-learning modules and training programs
  • Professional Development and Mentor Programs, plus Ongoing Training Resources
  • Multiple coverage levels for Medical, Dental, and Vision
  • Group Health and Wellness Program, plus special savings on retail items, travel, entertainment, and more
  • Traditional 401(k) and Roth 401(k) with Company match
  • Options for Flexible Spending Accounts and Health Savings Accounts
  • Basic and AD&D Life Insurance
  • Optional pet insurance
  • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
  • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment)
  • Performance-based career advancement


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