Territory Service Technician
2 weeks ago
We are seeking a highly skilled and experienced Territory Service Technician to join our team at Community Choice Financial Family of Brands. As a Territory Service Technician, you will be responsible for providing top-notch mechanical services to our customers across various locations.
Key Responsibilities- Perform routine maintenance and repairs on light and medium duty vehicles
- Work closely with Auction Managers and District Managers to ensure seamless operations
- Make recommendations for process improvements to enhance efficiency and productivity
- Manage parts ordering, reconciliation, and returns with national parts suppliers
- Travel to designated auction branches (50-75% of the time) to provide on-site services
- Prepare vehicle records and reports, both manually and on a computer
- Comply with all applicable laws, regulations, and company policies
- Maintain the upkeep and maintenance of the Mobile Service Truck
- Interact with auction managers through email and in-person communication
- At least 5 years of experience in vehicle maintenance or possession of an auto or diesel technology diploma from an accredited technical school with 2+ years of automotive mechanic experience
- Valid Driver's License and automotive required insurance
- Proficient computer skills, including knowledge of Excel, Word, and Email
- Ability to work without direct supervision
- Ability to read reports, weather forecasts, and set plans accordingly to maximize time and success
- Ability to place parts orders, maintain tracking, and handle refunds
- Strong written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
- Robust toolset and toolbox
- Ability to bend, stoop, crouch, kneel, and crawl to repair vehicles
- Ability to work outside in various extreme temperature weather conditions
- Mobile Mechanic field experience is a plus
- A comprehensive new hire training program to set you up for success
- Access to a robust learning management system with e-learning modules and training programs
- Professional Development and Mentor Programs, plus Ongoing Training Resources
- Multiple coverage levels for Medical, Dental, and Vision
- Group Health and Wellness Program, plus special savings on retail items, travel, entertainment, and more
- Traditional 401(k) and Roth 401(k) with Company match
- Options for Flexible Spending Accounts and Health Savings Accounts
- Basic and AD&D Life Insurance
- Optional pet insurance
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
- Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment)
- Performance-based career advancement
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